Shipping policy
At ENNOEA, we take care in preparing and packaging every order so your gifts and home décor arrive safely and beautifully.
Shipping Destinations
We currently ship within the United States only.
Order Processing
Orders are typically processed within 1–3 business days, excluding weekends and public holidays.
During holidays or periods of high order volume, processing may take longer. We will contact you if there is a significant delay.
Shipping Rates
We currently offer the following shipping options:
| Shipping Method | Rate |
|---|---|
| Standard Shipping | $8 |
| Free Standard Shipping | Orders of $70 or more |
| Express Shipping | $15 |
Available shipping methods and final shipping charges are displayed at checkout.
Estimated Delivery Times
Delivery times vary depending on your location, the shipping carrier, and the shipping method selected.
Any delivery estimates provided at checkout are estimates, not guaranteed delivery dates. Processing time is separate from shipping transit time.
Carrier delays, weather conditions, holidays, and other circumstances outside our control may affect delivery.
Order Tracking
Once your order ships, you will receive a shipping confirmation email with tracking information, when available.
Shipping Addresses
Please verify your shipping address before completing your purchase.
If you need to correct an address, contact us through our contact page as soon as possible. We will try to accommodate changes before shipment, but cannot guarantee changes after an order has been dispatched.
Damaged, Incorrect, or Missing Orders
We carefully package our products to help protect them during shipping.
If your order arrives damaged, defective, or incorrect, please contact us through our contact page promptly with your order number and photographs of the item and packaging. We will review the issue and arrange an appropriate resolution, such as a replacement or refund, at no additional cost to you.
If your package is marked delivered but cannot be located, please check your delivery area and contact the carrier. You can also reach out to us, and we will assist you in reviewing the shipment.
Contact Us
For questions about shipping or delivery, contact us at:
ENNOEA
Contact page: ennoea.com/pages/contact
Thank you for choosing ENNOEA.